Headquarters United Arab Emirates
Beckhoff Automation FZE

C# 608, Dubai Silicon Oasis P.O. Box No. 341007
Dubai, United Arab Emirates

+971 4 5015480

Customer Service Engineer

Headquarters Malaysia
Beckhoff Automation Sdn. Bhd.
Technical Support
As soon as possible

Beckhoff offers advanced automation systems based on PC-based control technology. The product range covers primarily Industrial PCs, fieldbus components, drive technology, and automation software. Components and system solutions from Beckhoff are used in a wide range of sectors and applications worldwide. The central divisions of Beckhoff, such as development, production, administration, distribution, marketing, support and service, are located at the Beckhoff headquarters in Verl, Germany. Rapidly growing presence in the international market is taking place through 39 subsidiaries and branch offices. Through worldwide co-operation with partners, Beckhoff is represented in 75 countries. We are expanding in Malaysia. For this challenging task, we are looking for a suitable engineer to join our team in Petaling Jaya, Malaysia.


  • support customers, troubleshoot hardware and software issues in the following languages: C++, Visual Basic, IEC 61131-3 on PC-based platforms
  • manage all customer issues and, if required, escalate it to required departments
  • develop and distribute product technical user documentation
  • offer standard and custom training to support Beckhoff products and customer solutions
  • record of all service, support, and project activities


  • degree or diploma in industrial automation, electrical engineering, or a comparable technical qualification
  • three or more years of experience in industrial automation system integration
  • knowledge of IEC 61131-3, C#, C++, etc. Python; objective C-Programming languages
  • understanding of PLCs, motion controllers, robotics, distributed I/O, fieldbus systems (EtherCAT), and HMI technologies
  • customer- and service-oriented thinking and working methods


  • exciting tasks in an international environment at the technology leader in automation
  • a future-proof job with an economically sound global player
  • all advantages of an owner-managed family company
  • an open and family-oriented corporate culture
  • freedom for personal expansion and professional development

Ms. Michelle Lim
Ms. Michelle Lim
Headquarters Malaysia
Beckhoff Automation Sdn. Bhd.
Lot 7, Lorong Teknologi A, Jalan Teknologi, Taman Perindustrian Sains Selangor
Petaling Jaya 47810