Todas las filiales de Beckhoff y distribuidores disponen de contactos técnicos que conocen nuestros productos y nuestros servicios. De este modo, podrá disponer de un excelente asesoramiento técnico en más de 75 países en todo el mundo, en el respectivo idioma local. Nuestros Centros de servicio locales le apoyarán en todas las áreas del servicio postventa y en el procesamiento de casos de servicio internacionales.
En nuestros Centros de servicio diferenciamos cuatro diferentes niveles de servicio:
Nivel de servicio 0
- Servicio de piezas de repuesto desde almacenes de piezas de repuesto completos para todos los productos Beckhoff de cualquier antigüedad
- Servicio de reparación para todos los productos Beckhoff de cualquier antigüedad (incluso continúan siendo posibles reparaciones para muchos productos de los años 1980)
- Servicio de campo con especialistas de servicio capacitados
- Gestión del ciclo de vida
- Análisis de causas en colaboración con departamentos de desarrollo
- Coordinación de actividades de servicio internacionales
- Apoyo telefónico
Nivel de servicio 1
- Servicio de piezas de repuesto de un gran almacén de piezas de repuesto local para muchos productos Beckhoff
- Servicio de piezas de repuesto de un almacén central de piezas de repuesto en Alemania (nivel de servicio S0)
- Servicio de reparación para muchos productos Beckhoff (cubriendo hasta 15 años de antigüedad de los productos)
- Gestión de reparaciones (reparaciones individuales como, por ejemplo, para productos antiguos se desvían a Centros de servicio con nivel de servicio S0)
- Servicio de campo con especialistas de servicio capacitados
- Apoyo telefónico
Nivel de servicio 2
- Servicio de piezas de repuesto de un almacén local de repuestos o de un almacén central de piezas de repuesto en Alemania (nivel de servicio S0)
- Servicio de reparación para algunos productos Beckhoff
- Gestión de reparaciones (las reparaciones se desvían a Centros de servicio con nivel de servicio S0 o S1)
- Servicio de campo con especialistas de servicio capacitados
- Soporte telefónico
Nivel de servicio 3
- Servicio de piezas de repuesto de un almacén central de piezas de repuesto en Alemania (nivel de servicio S0)
- Gestión de reparaciones (las reparaciones se desvían a Centros de servicio con nivel de servicio S0 o S1)
- Servicio de campo
- Apoyo telefónico
Cargando contenidos …
Algeria
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Angola
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Benin
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Botswana
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Burkina Faso
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Burundi
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Cameroon
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Cape Verde
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Central African Republic
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Chad
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Congo
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Democratic Republic of the Congo
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Djibouti
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Egypt
Equatorial Guinea
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Eritrea
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Ethiopia
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Gabun
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Gambia
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Ghana
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Guinea
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Guinea-Bissau
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Ivory Coast
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Kenya
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Kingdom of Eswatini (Swasiland)
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Lesotho
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Liberia
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Libya
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Madagascar
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Malawi
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Mali
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Mauritania
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Mauritius
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Morocco
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Mozambique
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Namibia
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Niger
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Nigeria
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Rwanda
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Sao Tome and Principe
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Senegal
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Sierra Leone
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Somalia
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
South Africa
South Sudan
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Sudan
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Tanzania
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
The Comoros
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
The Seychelles
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Togo
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Tunisia
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Uganda
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Zambia
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Zimbabwe
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Afghanistan
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Bahrain
(Care by Beckhoff Automation FZE, United Arab Emirates)
Bangladesh
(Care by Techmast Automation (Pvt) Ltd, Sri Lanka)
Bhutan
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Brunei Darussalam
(Care by Beckhoff Automation Sdn. Bhd., Malaysia)
Cambodia
(Care by Representative office Thailand, Thailand)
China
Hong Kong, China
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
India
Indonesia
Iraq
(Care by Beckhoff Automation FZE, United Arab Emirates)
Islamic Republic of Iran
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Israel
Japan
Jordan
(Care by Industrial Technologies (itec) S.A.L., Lebanon)
Kazakhstan
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Kuwait
(Care by Beckhoff Automation FZE, United Arab Emirates)
Kyrgyzstan
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Laos
(Care by Representative office Thailand, Thailand)
Lebanon
Malaysia
Mongolia
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Myanmar
(Care by Representative office Thailand, Thailand)
Nepal
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Oman
(Care by Beckhoff Automation FZE, United Arab Emirates)
Pakistan
(Care by Beckhoff Automation FZE, United Arab Emirates)
Philippines
Qatar
(Care by Beckhoff Automation FZE, United Arab Emirates)
Republic of Korea
Saudi Arabia
(Care by Beckhoff Automation FZE, United Arab Emirates)
Singapore
Sri Lanka
Taiwan (Chinese Taipei)
Tajikistan
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Thailand
The Maldives
(Care by Techmast Automation (Pvt) Ltd, Sri Lanka)
Timor-Leste
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Turkmenistan
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
United Arab Emirates
Uzbekistan
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Vietnam
American Samoa
(Care by Beckhoff Automation Limited, New Zealand)
Australia
Cook Islands
(Care by Beckhoff Automation Limited, New Zealand)
Fiji
(Care by Beckhoff Automation Limited, New Zealand)
French Polynesia
(Care by Beckhoff Automation Limited, New Zealand)
Kiribati
(Care by Beckhoff Automation Pty. Ltd., Australia)
Marshall Islands
(Care by Beckhoff Automation Pty. Ltd., Australia)
Micronesia
(Care by Beckhoff Automation Pty. Ltd., Australia)
Nauru
(Care by Beckhoff Automation Pty. Ltd., Australia)
New Zealand
Niue
(Care by Beckhoff Automation Limited, New Zealand)
Palau
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Papua New Guinea
(Care by Beckhoff Automation Pty. Ltd., Australia)
Samoa
(Care by Beckhoff Automation Limited, New Zealand)
Solomon Islands
(Care by Beckhoff Automation Pty. Ltd., Australia)
Tonga
(Care by Beckhoff Automation Limited, New Zealand)
Tuvalu
(Care by Beckhoff Automation Pty. Ltd., Australia)
Vanuatu
(Care by Beckhoff Automation Pty. Ltd., Australia)
Wallis and Futuna
(Care by Beckhoff Automation Limited, New Zealand)
Albania
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Andorra
(Care by Beckhoff Automation SA, España)
Armenia
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Austria
Azerbaijan
(Care by Beckhoff Otomasyon Ltd. Şti., Türkiye)
Belgium
Bosnia and Herzegovina
(Care by Beckhoff Avtomatizacija d.o.o., Slovenia)
Bulgaria
Croatia
Cyprus
(Care by I.A.S. L.I. Skourgialos L.P, Greece)
Czech Republic
Denmark
España
Estonia
Finland
France
Georgia
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Germany
Greece
Hungary
Iceland
(Care by Beckhoff Automation ApS, Denmark)
Ireland
(Care by Beckhoff Automation Ltd., United Kingdom)
Italy
Kosovo
(Care by Beckhoff Avtomatizacija d.o.o., Slovenia)
Latvia
(Care by Beckhoff Automation OÜ, Estonia)
Liechtenstein
(Care by Beckhoff Automation AG, Switzerland)
Lithuania
Luxembourg
(Care by Beckhoff Automation BV, Belgium)
Malta
Moldova
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Monaco
(Care by Beckhoff Automation Sarl, France)
Montenegro
(Care by Beckhoff Avtomatizacija d.o.o., Slovenia)
Netherlands
Northern Macedonia
(Care by Beckhoff Avtomatizacija d.o.o., Slovenia)
Norway
Poland
Portugal
Romania
San Marino
(Care by Beckhoff Automation s.r.l., Italy)
Serbia
(Care by Beckhoff Avtomatizacija d.o.o., Slovenia)
Slovakia
(Care by Beckhoff Automation s.r.o., Czech Republic)
Slovenia
Sweden
Switzerland
Türkiye
Ukraine
United Kingdom
Vatican City
(Care by Beckhoff Automation s.r.l., Italy)
Canada
Mexico
United States
Antigua and Barbuda
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Argentina
Bahamas
(Care by Beckhoff Automation LLC, United States)
Barbados
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Belize
(Care by Beckhoff Automation, S.A. de C.V., Mexico)
Bolivia
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Brazil
Chile
Colombia
Costa Rica
(Care by Beckhoff Automation, S.A. de C.V., Mexico)
Cuba
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Dominica
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Dominican Republic
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Ecuador
El Salvador
(Care by Beckhoff Automation, S.A. de C.V., Mexico)
Grenada
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Guatemala
(Care by Beckhoff Automation, S.A. de C.V., Mexico)
Guyana
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Haiti
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Honduras
(Care by Beckhoff Automation, S.A. de C.V., Mexico)
Jamaica
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Nicaragua
(Care by Beckhoff Automation, S.A. de C.V., Mexico)
Panama
(Care by Sentronic S.A.S., Colombia)
Paraguay
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Peru
Saint Kitts and Nevis
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Saint Lucia
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Saint Vincent and the Grenadines
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Suriname
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Trinidad and Tobago
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Uruguay
Venezuela
(Care by Sentronic S.A.S., Colombia)