DetachFixClose

Engineers (m/f/x) – Support

Workplace
Headquarters Germany
Beckhoff Automation GmbH & Co. KG
Workspace
Technical Support
Start
As soon as possible

Responsibilities

  • support for our customers with hardware and software issues in the following languages: C++, Visual Basic, IEC 61131-3 on Windows PC platforms
  • processing of product enquiries with regard to intended use and function as a central and company-wide contact point
  • analysis of specific customer inquiries regarding our hardware and software products
  • handling of detailed technical questions in cooperation with product management and development
  • practical support and solution-oriented consulting for our customers by remote maintenance and on site
  • development of solutions to ensure fast and smooth commissioning at the customer's site

Qualifications

  • successfully completed studies in the field of electrical engineering or a comparable technical qualification
  • profound knowledge of PC-technology, fieldbus systems, software development and PLC programming
  • customer- and service-oriented thinking and working methods
  • ability to work in a team and strong communication skills (especially on the phone)
  • good written and spoken German and English language skills

Benefits

  • exciting work in an international high-tech company with plenty of scope for innovative ideas and professional development
  • an open and family-oriented corporate culture with flat hierarchies and a casual work environment
  • a future-proof job with an economically successful owner-managed family business
  • an attractive salary, 30 days of vacation, company pension contributions above statutory requirements, capital-forming benefits, and vacation and Christmas bonuses
  • the option to either take overtime as time off in lieu or be paid for it with a fair bonus
  • modern working models (including trust-based working time and flextime)
Mr. Marcel Siepert
Mr. Marcel Siepert
Headquarters Germany
Beckhoff Automation GmbH & Co. KG
Hülshorstweg 20
33415 Verl
Germany