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Support

The development of products and technologies plays a very big and decisive role for Beckhoff as one of the leading automation manufacturers. Only in this way can we continuously offer our customers the latest innovations and ensure technical progress.

Based on that, it is just as important to offer various support services and to assist our customers in the best possible way, both in the pre-sales phase and the after-sales phase.

You can contact our Technical Support team, who will help you with technical questions: from questions of understanding to commissioning.

In addition, our service specialists will support you in all questions concerning after-sales service: from repair service, field service and spare parts service to lifecycle management.

Furthermore, we offer training courses – including in-person classroom events and online formats – and webinars in order to familiarize our customers with our products and technologies and to enable them to get even deeper insights into our automation philosophy.

Since it is crucial for all our support services, we offer them worldwide in our local branch offices and in the local national language.

Further information and the respective contact details can be found on the individual detail pages:

Our support services

Use our Technical Support for all technical questions: from questions of understanding to commissioning.

Our services

We support you with our after-sales services. Find out more here.

Service products

You can get an overview of our discontinued products and information on their service availability here.

Training course offers

All our training course offerings at a glance, both classroom events and online opportunities.

Webinars

Register for our upcoming webinars or keep yourself informed via the recordings in our archive.

Download finder

All files in one place for downloading: application reports, technical documentation, configuration files and more.