Kaikissa Beckhoff tytäryhtiöllä ja jakelijoilla on asiakkaiden käytettävissä teknisiä yhteyshenkilöitä, jotka tuntevat tuotteemme ja palvelumme. Yli 75 maassa ympäri maailman toimii erinomainen tekninen tukemme kunkin maan omalla kielellä. Paikalliset huoltokeskuksemme tukevat sinua kaikissa huoltoasioissa, myös kansainvälisien huoltojen käsittelyssä.
Huoltokeskukset jaetaan neljään eri huoltotasoluokkaan:
Huoltotaso 0
- Varaosapalvelu täydellisestä varaosavarastosta kaikkien ikäluokkien kaikille Beckhoff-tuotteille
- Korjauspalvelu kaikkien ikäluokkien kaikille Beckhoff-tuotteille (jopa useiden 1980-luvulla valmistettujen tuotteiden korjaaminen on edelleenkin mahdollista)
- Kenttäpalvelu, jossa työskentelee koulutettuja huollon asiantuntijoita
- Tuotteiden elinkaaren hallinta
- Syiden analysointi yhteistyössä kehitysosastojen kanssa
- Kansainvälisten huoltotoimenpiteiden koordinaatio
- Puhelimitse annettava tuki
Huoltotaso 1
- Beckhoff-tuotteiden varaosapalvelu laajasta ja paikallisesta varaosavarastosta
- Varaosapalvelu Saksassa sijaitsevasta keskusvaraosavarastosta (huoltotaso S0)
- Useiden Beckhoff-tuotteiden korjauspalvelu (kattaa tuotteet, joiden historia on jopa 15 vuotta)
- Korjausten hallinnointi (yksittäiset korjaukset esim. vanhemmille tuotteille toimitetaan eteenpäin huoltokeskukseen, jonka huoltotaso on S0)
- Kenttäpalvelu, jossa työskentelee koulutettuja huollon asiantuntijoita
- Puhelimitse annettava tuki
Huoltotaso 2
- Beckhoff-tuotteiden varaosapalvelu rajoitetusta paikallisesta varaosavarastosta tai varaosapalvelu Saksassa sijaitsevasta keskusvaraosavarastosta (huoltotaso S0)
- Korjauspalvelu muutamille Beckhoff-tuotteille (voi vaihdella tytäryhtiöittäin)
- Korjausten hallinnointi (korjaukset toimitetaan S0 tai S1 tason huoltokeskukseen)
- Kenttäpalvelu, jossa työskentelevät koulutetut huollon asiantuntijat
- Puhelimitse annettava tuki
Huoltotaso 3
- Varaosapalvelu Saksassa sijaitsevasta keskusvaraosavarastosta (huoltotaso S0)
- Korjausten hallinnointi (korjaukset toimitetaan eteenpäin huoltokeskukseen, jonka huoltotaso on S0 tai S1)
- Kenttäpalvelu
- Puhelimitse annettava tuki
Sisältöä ladataan...
Algeria
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Angola
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Benin
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Botswana
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Burkina Faso
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Burundi
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Cameroon
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Cape Verde
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Central African Republic
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Chad
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Congo
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Democratic Republic of the Congo
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Djibouti
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Egypt
Equatorial Guinea
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Eritrea
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Ethiopia
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Gabun
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Gambia
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Ghana
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Guinea
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Guinea-Bissau
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Ivory Coast
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Kenya
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Kingdom of Eswatini (Swasiland)
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Lesotho
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Liberia
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Libya
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Madagascar
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Malawi
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Mali
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Mauritania
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Mauritius
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Morocco
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Mozambique
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Namibia
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Niger
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Nigeria
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Rwanda
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Sao Tome and Principe
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Senegal
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Sierra Leone
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Somalia
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
South Africa
South Sudan
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Sudan
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Tanzania
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
The Comoros
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
The Seychelles
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Togo
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Tunisia
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Uganda
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Zambia
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Zimbabwe
(Care by Beckhoff Automation (Pty) Ltd, South Africa)
Afghanistan
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Bahrain
(Care by Beckhoff Automation FZE, United Arab Emirates)
Bangladesh
(Care by Techmast Automation (Pvt) Ltd, Sri Lanka)
Bhutan
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Brunei Darussalam
(Care by Beckhoff Automation Sdn. Bhd., Malaysia)
Cambodia
(Care by Representative office Thailand, Thailand)
China
Hong Kong, China
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
India
Indonesia
Iraq
(Care by Beckhoff Automation FZE, United Arab Emirates)
Islamic Republic of Iran
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Israel
Japan
Jordan
(Care by Industrial Technologies (itec) S.A.L., Lebanon)
Kazakhstan
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Kuwait
(Care by Beckhoff Automation FZE, United Arab Emirates)
Kyrgyzstan
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Laos
(Care by Representative office Thailand, Thailand)
Lebanon
Malaysia
Mongolia
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Myanmar
(Care by Representative office Thailand, Thailand)
Nepal
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Oman
(Care by Beckhoff Automation FZE, United Arab Emirates)
Pakistan
(Care by Beckhoff Automation FZE, United Arab Emirates)
Philippines
Qatar
(Care by Beckhoff Automation FZE, United Arab Emirates)
Republic of Korea
Saudi Arabia
(Care by Beckhoff Automation FZE, United Arab Emirates)
Singapore
Sri Lanka
Taiwan (Chinese Taipei)
Tajikistan
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Thailand
The Maldives
(Care by Techmast Automation (Pvt) Ltd, Sri Lanka)
Timor-Leste
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Turkmenistan
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
United Arab Emirates
Uzbekistan
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Vietnam
American Samoa
(Care by Beckhoff Automation Limited, New Zealand)
Australia
Cook Islands
(Care by Beckhoff Automation Limited, New Zealand)
Fiji
(Care by Beckhoff Automation Limited, New Zealand)
French Polynesia
(Care by Beckhoff Automation Limited, New Zealand)
Kiribati
(Care by Beckhoff Automation Pty. Ltd., Australia)
Marshall Islands
(Care by Beckhoff Automation Pty. Ltd., Australia)
Micronesia
(Care by Beckhoff Automation Pty. Ltd., Australia)
Nauru
(Care by Beckhoff Automation Pty. Ltd., Australia)
New Zealand
Niue
(Care by Beckhoff Automation Limited, New Zealand)
Palau
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Papua New Guinea
(Care by Beckhoff Automation Pty. Ltd., Australia)
Samoa
(Care by Beckhoff Automation Limited, New Zealand)
Solomon Islands
(Care by Beckhoff Automation Pty. Ltd., Australia)
Tonga
(Care by Beckhoff Automation Limited, New Zealand)
Tuvalu
(Care by Beckhoff Automation Pty. Ltd., Australia)
Vanuatu
(Care by Beckhoff Automation Pty. Ltd., Australia)
Wallis and Futuna
(Care by Beckhoff Automation Limited, New Zealand)
Albania
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Andorra
(Care by Beckhoff Automation SA, Spain)
Armenia
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Austria
Azerbaijan
(Care by Beckhoff Otomasyon Ltd. Şti., Türkiye)
Belgium
Bosnia and Herzegovina
(Care by Beckhoff Avtomatizacija d.o.o., Slovenia)
Bulgaria
Croatia
Cyprus
(Care by I.A.S. L.I. Skourgialos L.P, Greece)
Czech Republic
Denmark
Estonia
France
Georgia
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Germany
Greece
Hungary
Iceland
(Care by Beckhoff Automation ApS, Denmark)
Ireland
(Care by Beckhoff Automation Ltd., United Kingdom)
Italy
Kosovo
(Care by Beckhoff Avtomatizacija d.o.o., Slovenia)
Latvia
(Care by Beckhoff Automation OÜ, Estonia)
Liechtenstein
(Care by Beckhoff Automation AG, Switzerland)
Lithuania
Luxembourg
(Care by Beckhoff Automation BV, Belgium)
Malta
Moldova
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Monaco
(Care by Beckhoff Automation Sarl, France)
Montenegro
(Care by Beckhoff Avtomatizacija d.o.o., Slovenia)
Netherlands
Northern Macedonia
(Care by Beckhoff Avtomatizacija d.o.o., Slovenia)
Norway
Poland
Portugal
Romania
San Marino
(Care by Beckhoff Automation s.r.l., Italy)
Serbia
(Care by Beckhoff Avtomatizacija d.o.o., Slovenia)
Slovakia
(Care by Beckhoff Automation s.r.o., Czech Republic)
Slovenia
Spain
Suomi
Sweden
Switzerland
Türkiye
Ukraine
United Kingdom
Vatican City
(Care by Beckhoff Automation s.r.l., Italy)
Canada
Mexico
United States
Antigua and Barbuda
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Argentina
Bahamas
(Care by Beckhoff Automation LLC, United States)
Barbados
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Belize
(Care by Beckhoff Automation, S.A. de C.V., Mexico)
Bolivia
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Brazil
Chile
Colombia
Costa Rica
(Care by Beckhoff Automation, S.A. de C.V., Mexico)
Cuba
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Dominica
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Dominican Republic
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Ecuador
El Salvador
(Care by Beckhoff Automation, S.A. de C.V., Mexico)
Grenada
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Guatemala
(Care by Beckhoff Automation, S.A. de C.V., Mexico)
Guyana
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Haiti
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Honduras
(Care by Beckhoff Automation, S.A. de C.V., Mexico)
Jamaica
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Nicaragua
(Care by Beckhoff Automation, S.A. de C.V., Mexico)
Panama
(Care by Sentronic S.A.S., Colombia)
Paraguay
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Peru
Saint Kitts and Nevis
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Saint Lucia
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Saint Vincent and the Grenadines
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Suriname
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Trinidad and Tobago
(Care by Beckhoff Automation GmbH & Co. KG, Germany)
Uruguay
Venezuela
(Care by Sentronic S.A.S., Colombia)