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Our service offerings

As a leading supplier of automation systems, Beckhoff exemplifies ‘made in Germany’ quality. If you nevertheless need help with one of our products, we are there for you. Our experts stand ready to provide support worldwide in all areas of after-sales service.

How to reach us:

You can find our detailed contact information here.

Contact form

Repair service

Our service locations offer high-quality repairs of Beckhoff products in all product and age categories. We use only approved parts and perform the work in accordance with standardized procedures and testing methods. For urgent repairs, we offer an express service. We provide a 12-month warranty on all parts we replace in connection with a repair job.

Field service

Our experts can also help you to troubleshoot problems at your location. We also offer on-site installation support and maintenance training. Thanks to our worldwide service network of Beckhoff offices, we can quickly arrive on-site whenever you need us.

Spare parts service

Good availability is a prerequisite for a fast and efficient solution whenever you need spare parts urgently. We offer tested original spare parts via our service network. We store critical spare parts in our parts warehouses worldwide. We can also produce customer-specific configurations for you on short notice. Thanks to our long-term partnerships with many logistics service providers, we can ship spare parts to you quickly and reliably.

Life cycle management

Every product goes through phases over the course of its life. After a product has been discontinued, we make sure that spare parts and repairs continue to be available. This ensures long-term availability even for products that are no longer made. We also notify our customers of any product discontinuations and last-time-buy dates in a timely manner. You can even ask us to keep a reliable stock of discontinued products that is reserved especially for you. Click here for an overview of discontinued products.